Player support

Seventh Head Games Support

Need help with one of our games? Contact [email protected].

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On Meta Quest

Orbital Divide

Support for the VR and mixed reality spatial puzzle game.

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Reset and deletion

RESET PROGRESS resets active progress and keeps gameplay and accessibility settings. Clearing application data or uninstalling the app removes local saves, backups and diagnostic files.

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On Meta Quest

Save XMAS! Build & Defend

For help with the crane, tree defence, controls or saved progress, tell us your headset model, game version and which town you were playing.

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What does Retry Defence do?

It restarts the raid from the completed tree.

What does Reset Consoles do?

It repositions the controls; it does not delete saved progress.

Reset and deletion

Starting a new campaign resets the current run’s town scores and defence checkpoints and returns you to town one. It keeps records, unlocks, badges, earlier campaign completion, tutorial flags and preferences. Retry Defence only restarts the raid from the completed tree; Reset Consoles only repositions controls. Clear this app’s data in Quest settings or uninstall it to remove local preferences. Meta-managed system backups, if enabled, may restore progress on reinstall and must be managed separately.

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What to include

To help us investigate quickly, please include:

  • 01Game title
  • 02Headset model
  • 03Meta Horizon OS version
  • 04Game version
  • 05A short description of the issue
  • 06Steps needed to reproduce it
  • 07Screenshot or recording, if available